Privacy Policy
Your Privacy Matters
At ME'OD Water & Ice, we value your privacy and are committed to protecting the personal information you share with us. We only collect the information necessary to respond to your enquiries, process your orders, and provide the products and services you request. By using our website, you agree to the collection and use of your information as described in this Privacy Policy.
Information We Collects
When you contact us, request a quotation, or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Delivery location
- Product or service requested
- Quantity required
- Whether you require custom branded bottled water
- Any additional information you choose to provide in your message
We also collect limited technical information, such as your IP address and browser type, to help keep our website secure and improve its performance.
We only collect information that is necessary to provide our services effectively.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before sharing any personal information.
Frequently Asked Questions
Will my contact details be shared with anyone else?
No. When you place an order or contact MEOD, your information stays with us. We only use your details to process your order, arrange delivery, respond to your enquiry or provide customer support. We do not sell or share your personal information with third parties for marketing purposes.
If I request a quote but don't place an order, what happens to my information?
Your information is only used to respond to your enquiry and provide the quotation you requested. If you decide not to proceed, we won't use your details to send unnecessary marketing messages.
Will I receive marketing emails after placing an order?
No. Placing an order with MEOD does not automatically subscribe you to marketing emails. We will only contact you regarding your order, delivery, account or customer support enquiries.
Is my payment information stored on your website?
No. Our website does not process or store payment information. Any payment arrangements are handled directly with our team through the agreed payment method, so no payment details are collected or saved on the MEOD website.